Shipping Policies

Standard Shipping Process

Aladdin normally ships in-stock items the next business day after an order is received. For instance, an order placed on Wednesday will ship Thursday. If a customer requests next day or 2^nd day delivery, the order is expedited and shipped the same day. The customer will be responsible for freight charges and any additional handling costs.

Standard Freight Policy*

Prepaid:

Prepaid freight applies to all orders valued at $1,000.00 or greater for combined products: servers/covers, domes/bases, and all in-stock disposable and reusable traytop components. This excludes equipment, carts, special order items, and service parts shipped from Aladdin’s warehouse.

Prepaid and Added to Invoice:

Prepaid and Added to Invoice applies to all orders valued at less than $1,000.00 of the above listed products and those products identified on the Aladdin Price List as “Drop Ship”. This includes all equipment, carts, special order items, and service parts.

Freight Estimates:

Aladdin Customer Service Representatives provide freight estimates upon request.

Carrier Selection:

Aladdin reserves the right to select the carrier.

F.O.B. Destination:

Aladdin ships F.O.B. Destination when Aladdin is prepaying freight charges. Risk of loss is borne by Aladdin until customer signs delivery receipt bill of lading.

F.O.B. Origin:

Aladdin ships F.O.B. Origin when customer selects carrier and customer pays freight charges. Risk of loss is borne by customer and their selected carrier.

Identification of Goods:

Aladdin identifies goods when they are placed in the possession of the carrier.

*Continental U.S. orders only.